FAQ's
HOMEfree® News
Articles
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Q: What does HOMEfree® offer
that other providers do not?
A: HOMEfree® is
a professional maintenance firm specializing in managing private
residences and
vacation homes. HOMEfree® provides supervision of
home repair and maintenance through licensed, insured, bonded and
certified professionals.
Unlike contractors or handymen-for-hire, HOMEfree® is
a one-stop, proactive, problem-solving provider. We become your home
maintenance manager, responsible for translating your ideas and goals
for your home into action.
Services include all aspects of your home's changing needs, from
seasonal chores to replacement of roofs, furnaces and water heaters,
to remodeling
and restoration projects.
See how we compare!
Q: What
is unique about "preventative" home maintenance?
A: HOMEfree® uses
a patent-pending process that identifies needed maintenance work
and repairs up front, reducing the potential for surprises and
potential emergency situations. We find and attack warning symptoms
before they become problems. And we help you anticipate any significant
cost outlays so you can make informed decisions in your timeframe,
not based on Murphy's Law.
Q: What if I have a maintenance
emergency?
A: Using the HOMEfree® process will reduce
the potential for many unexpected emergencies, but extreme weather
and accidents do occur! That’s why HOMEfree® is
available 24 hours a day, 7 days a week, all year long, to respond
immediately to your
needs.
Q: What if I have multiple residences?
A: The
HOMEfree® service
network is able to handle multiple properties, wherever they are
located,
at an affordable expense. This timesaving option is especially
valuable to homeowners who maintain vacation
homes or investment properties.
Q: How does HOMEfree® select
the professionals who work on my home?
A. HOMEfree® provides
home maintenance and repair services at an affordable price through
company employees and a network of licensed, insured, bonded and
certified professionals. HOMEfree® service professionals
are selected for your specific needs based on their knowledge and
expertise, service responsiveness and industry reputation.
All services
are 100% guaranteed.
Q: What is the cost of HOMEfree®
services?
A: HOMEfree® charges
an initial fee for conducting a home inspection and developing
a Phase II maintenance
plan and budget. After that, approved projects are managed by
HOMEfree® at
an hourly rate in addition to trade and material expenses.
This investment has an immediate payback: HOMEfree® protects
your investment from depreciating as a result of neglect and untimely
maintenance.
Q: How much do I need to be involved?
A: With HOMEfree®,
you can count on minimal time involvement. HOMEfree® schedules
all activities at
your convenience and our HOMEfree Specialists™ are
personally present to schedule, supervise and inspect the work.
You don't even need to be at home!
However, you do need to authorize
final estimates and approve all work prior to execution. In addition,
you are involved in selecting
and approving all materials that affect the appearance and decor
of
your home.
Q: What is contained in a Maintenance
Plan?
A: The HOMEfree® Total
Home Maintenance Plan identifies and manages what home
care items need
to be done, why, when, by whom and at what cost! HOMEfree® reduces
the potential for surprises, manages emergencies, handles maintenance
issues and helps you project long-term replacement costs of expensive
items
such as furnace systems, roofs, foundations or other high-ticket
items. |
