| Criterion |
HOMEfree® |
Preventative
Maintenance
Services |
Home
Warranty
Services |
Home
Maintenance
Services |
Web-Based
Referral
Services |
Realtor-
Affiliated
Concierge
Services |
| Initial baseline home inspection completed |
Yes |
Yes |
No |
No |
No |
No |
| All aspects of home maintenance managed |
Yes |
Sometimes |
No |
No |
No |
No |
| Multi-step process for phased repairs
used |
Yes |
Sometimes |
No |
No |
No |
No |
| List of preventative maintenance items
provided |
Yes |
Yes |
No |
No |
No |
No |
| Total project management approach used |
Yes |
Sometimes |
No |
No |
No |
No |
| Assistance to homeowners in planning,
budgeting maintenance items provided |
Yes |
No |
No |
No |
No |
No |
| Trade discounts passed on to clients |
Yes, in some
instances |
No |
No |
No |
No |
No |
| Coverage of all systems inside/outside
of home included |
Yes |
Sometimes |
No |
Sometimes |
No |
No |
| Website "
Do-It-Yourself" services
offered |
Currently information only, but future subscription
services planned |
Sometimes |
Sometimes |
Sometimes |
Yes |
Information only |
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